• Initiate a Call
• Answer a Second Call
• End a Call
• Place a Call on Hold
• Remove a Call from Hold
• System Buttons
• Activate Do Not Disturb or Call Forwarding Always
• Three-Way Conference Call
• Blind Transfer a Call
Transfer with Consultation



Place a Call on Hold

1) In Call Control Area, click to select call to hold.
2) Click Hold button.

Remove a Call from Hold

1) In Call Control Area, click to select call to remove from Hold.
2) Click Talk button.

System Buttons

Click button to:
HELP: Get page-specific instructions; button is on every page.
CONFIGURE: access the service customization pages.

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